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Shipping Policy – TheDivineDecore
At TheDivineDecore, we are committed to delivering your favorite handloom products safely and on time. Please read our Shipping Policy to understand how we handle deliveries.
1. Processing Time
Orders are usually processed within [ 1–3 business days] after payment confirmation.
During festivals, sales, or unforeseen events, order processing may take slightly longer.
2. Delivery Timelines
Delivery within India usually takes [5–7 business days], depending on your location.
For remote or rural areas, shipping may take extra time.
We currently do not offer international shipping.
3. Shipping Charges
We offer free shipping on orders above ₹10000[currently unavalible].
For orders below that amount, a standard shipping fee of ₹ will apply.
Shipping charges will be displayed at checkout before you confirm your order.
4. Order Tracking
Once your order is shipped, you will receive an email/SMS with tracking details.
You can track your shipment directly through our courier partner’s website/app.
5. Delays in Delivery
While we aim to deliver on time, delays may occur due to factors beyond our control (e.g., courier delays, strikes, natural calamities).
We are not liable for such delays but will always assist you in tracking and resolving delivery issues.
6. Incorrect Address
Customers are responsible for providing accurate shipping details.
Orders returned due to an incorrect or incomplete address may incur additional shipping costs for re-delivery.
7. Damaged Packages
If your package appears damaged or tampered with on delivery, please do not accept it.
Immediately notify us at [ Email/Phone], and we will assist you with a replacement or resolution.
8. Contact Us
For shipping-related queries, please contact us:
📧 divino22197@gmail.com
📞 +91 9588734307